Welcome to the Datawest Group Helpdesk


In order to streamline support requests and better serve you, we utilise a support ticketing system.
Every support request is assigned a unique ticket number which you can use to track the progress and responses online.
For your reference we provide complete archives and history of all your support requests.

A valid email address is required to submit a ticket.

If your enquiry is of an urgent nature please either email or call:

The Support Teamsupport@datawest.com.au
The Sales Team: sales@datawest.com.au
The Management Team: management@datawest.com.au

Brisbane & Perth Offices: (1300) 484 138

Open a New Ticket


Please provide as much detail as possible so we can best assist you. To update a previously submitted ticket, please login.

Check Ticket Status


We provide archives and history of all your current and past support requests complete with responses.

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